Training Programs
From focused skill development to the complete Prestige Full Academy, programs can be customized around the needs of the organization while preserving the Prestige professional service standard.
Private program terms
Starting prices, per cohort of up to 25.
Half a day01 / Private training
Focused skill gaps, refresher training or selected modules.
Starting at$3,750
Per cohort · Up to 25 participants
Training can be customized around selected modules and your organization’s approved service procedures. Prestige begins with discovery before recommending a program.
Discuss this program
One day02 / Private training
Broader service reset or multi-module development.
Starting at$6,000
Per cohort · Up to 25 participants
Training can be customized around selected modules and your organization’s approved service procedures. Prestige begins with discovery before recommending a program.
Discuss this program
Two days03 / Private training
Deeper technical, behavioral and guest-experience development.
Starting at$10,000
Per cohort · Up to 25 participants
Training can be customized around selected modules and your organization’s approved service procedures. Prestige begins with discovery before recommending a program.
Discuss this program
Five days04 / Private training
Comprehensive service development and professional credential pathway.
Starting at$35,000
Per cohort · Up to 25 participants
Comprehensive service development with the professional credential pathway. The credential is earned through the Full Academy assessment and performance requirements.
Discuss this programCurriculum
Public module names only. Lesson plans and rubrics stay with the instructor.
Professional image, grooming, posture, confidence and the way a service professional enters the guest experience.
Understanding and professionally handling the tools used to deliver consistent service.
Professional table setup, place settings and readiness standards.
Safe, polished and controlled plate handling and service technique.
Glassware recognition, handling, presentation and professional standards.
Professional beverage presentation, handling and guest service technique.
Physical bottle presentation, handling and pouring mechanics within Prestige’s service-training scope.
How to approach, greet and establish a professional guest relationship.
Clear, confident, respectful communication across different guests and situations.
Observing cues, timing and guest behavior to determine when to act—and when not to interrupt.
A disciplined sequence that connects individual techniques into a polished service experience.
Maintaining cleanliness, order, readiness and guest comfort throughout the experience.
Moving from reactive service to thoughtful, proactive hospitality.
Professional response, composure and recovery when the guest experience goes wrong.
Integrated capstone applying the Prestige Signature Standard™ and P.O.I.S.E. Method™ in a realistic service experience.
Tell us what your team is experiencing. Prestige will begin with discovery before recommending a program.
